For the trades

Build a company people want their families to work for.

Reliable people, top-quality work, and crew leads who know how to lead — built on the system we wrote the book on.

Find out where you stand or book a 30-minute call

Free self-assessment · about three minutes · plus the first three chapters of the book by email

A trades crew on a job site
Amazon HR bestseller
#1
of outsourced HR
17 years
podcast episodes
224+
companies served
100+
Owners who work with usChurch of God in Christ34 StrongMadonna Learning CenterAgri-Industrial SupplyCedar RidgeFeminist Women's Health CenterReaves Law Firm

Sound familiar?

We remove the bottleneck in your business: your ability to attract and retain talented people.

  • 1

    The job you turned down because you didn't have the crew.

  • 2

    Your best tech poached by the shop down the road.

  • 3

    The crew lead who's great with pipe and lost with people.

What we do

Built for the trades.

  • Hiring and onboarding
  • Pay ranges techs can see
  • Leadership training for field leads
  • An employee live chat line, since half a crew isn't on email
  • The Gold Standard badge on your job ads and the truck

From the org chart to termination

Your HR department, fully staffed. Enterprise tools included.

Our experts run all seven pillars of People Processes for you, from the first org chart to an employee's last day. You get the team, the system and the software together.

Everyone knows who does what, and who they report to.

What our experts do

  • Organization design audit
  • Your org chart

Behind every pillar

How we work with you

Three ways to work with us.

Pick the one that fits today. Many clients move to a bigger option as they grow.

Strategic

Owners who keep HR in-house

We find what's wrong, then give your team the plan and an advisor.

From $1,000/month

  • HR Strategic Plan and a 12-month roadmap
  • A senior HR advisor for your internal team
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Strategic

Foundation

Owners who want the essentials handled

We run payroll, benefits, onboarding, offboarding, leave, the handbook and filings, and keep them right.

From $1,650/month

  • A named HR business partner
  • A Monday Brief on everything open
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Foundation

Complete

Owners who want HR run and improved

Everything in Foundation, plus performance, pay, culture and manager training.

From $3,500/month

  • Performance reviews and pay ranges
  • Manager training: the People Processes Certified Leader (PPCL) program
  • Gold Standard audit included
  • PPCL manager training included
More about Complete
Cedar Ridge

Case study

Cedar Ridge

A Story of Strategic HR Transformation

In late 2022, Cedar Ridge faced a critical staffing crisis when their payroll and accounting expert announced retirement, threatening essential HR operations.

  • Seamless payroll transition
  • Modernized HR systems
  • Enhanced employee benefits
  • Compliance framework established
  • Strengthened company culture
Read the Cedar Ridge case study
People Processes Gold Standard Employer badge, Gold level

The Gold Standard

What a Gold Standard employer looks like.

Read the full standard
  • Their people stay.
  • Pay is fair and written down.
  • Benefits are a reason to join.
  • Managers people want to work for.
  • No compliance surprises.
  • Everyone knows where the company is going.
Illustration: a company service van with the People Processes Gold Standard Employer badge on its door
Illustration: the seal on the van and the careers page of a company that earned it.

FAQ

Questions owners ask.

Can you help us hire techs?
Yes, with our recruiting add-on. We write the job descriptions and ads, screen and interview candidates, and pass the finalists to you to make the call.
Half my crew isn't on email. How do they get information?
We set up an employee live chat line, so the crew can get answers on schedules, pay, policies and benefits right from their phones.
How do we train crew leads?
Through the People Processes Certified Leader (PPCL), our leadership program for managers. It's included with Complete, and an add-on for other clients. About the PPCL program

The Gold Standard self-assessment

Find out where you stand.

Rate your company in ten practice areas. It takes about three minutes, and your full report comes by email with the first three chapters of the book.

Gold Standard self-assessment

See where your company stands against the Gold Standard.

Ten areas, about three minutes.

  • Your level in each of the ten practice areas
  • Your biggest gap, and what good looks like there
  • The first three chapters of the book, free

Your full report and the first three chapters of the book are emailed to you at the end.